This is the Habit Your Customers Hate

Too many salespeople have a habit that I call over-pitching and under-relating. I’ve seen such behavior first hand and I can tell you the outcome: the customer runs as fast as he or she can to get away from such people....

Want more credibility? Do these three things.

  Businesses don’t make decisions people do, and people make business decisions for personal reasons. Personal and professional credibility is at the core of addressing the personal reasons that drive decision-makers to choose you over your competition. Do three things to earn personal and professional...

Top 50 must-read blogs on Consultative Selling – The Five Abilities(R) in for the third straight year

The Five Abilities® makes the list of Top 50 must-read blogs on Consultative Selling for the third consecutive year....

Proud seller–common trait of successful entrepreneurs

I enjoy working with startups and small businesses. Their necessary focus on immediate action and results makes it rewarding. Interestingly, I often discover the companies with growth challenges, have nobody who is their proud seller. Why is that?...

Winning Lifelong Customers with The Five Abilities
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