Great Salespeople Are Your Bread and Butter
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To establish a strong connection with a customer that can lead to a long-term relationship, you must be reliable. This is something that doesn’t happen once you make the sale — but before....
No matter the strength of customer relationships, there will always be times when decision-makers are uncomfortable or unhappy about how things are going. Their unhappiness can be specific or just general discomfort. Sometimes, they just need to vent....
“Treat everyone like a customer because you may need their help someday and everyone wins when they want to help you.” Lew Platt, former CEO, Hewlett-Packard...
