Benefit from the expertise of Rick Wong, who brings over 30 years of experience in executive and management roles. Rick offers executive coaching that focuses on enhancing performance and solving business challenges across all areas of growth, extending far beyond sales alone.
Rick Wong, CEO/Founder of The Five Abilities®, offers personal services as management advisor for clients in need. Wong’s 40-plus years of business experience includes sales, marketing, operations, sales management, executive management, and small business ownership and operation. Wong’s client engagements often start with sales and evolve into an overall business management advisor role.
As the client learns how to increase sales they also learn where they can improve overall operational effectiveness by enhancing the disciplines that directly impact sales performance.
Common requests for advising management and executives are as follows:
Assistance as a management advisor is by request of the client and happens upon learning about standards and processes that may be hindering sales success.
Wong is clear that advising management is a temporary role with a beginning and end. The engagement deliverables are executable ideas, strategies and tactics that enhance sales by streamlining operational standards, adding focus on measuring things that help sales, and removing blockers to sales success.
Wong’s management consulting engagements will not deliver pages of presentations suggesting what is wrong while creating need for more management consulting. Wong’s philosophy is that he’s there to help leaders be self-sufficient and to work himself out of the engagement.
Contact us for a free consultation to learn more about this service and how we can provide a holistic approach to improve your business’s performance.
We look forward to helping your company with The Five Abilities® B2B Sales Framework.
What are common areas of need for management consulting?
Implementing a dedicated sales function: many small business founders/owners started their company by selling to early adopters and/or customers with whom they had existing relationships. Their early customers already knew the need and products or services were developed in alignment with existing demand. They did not have to learn standard parts of the sales process such as prospecting, qualification, and closing. They hire salespeople to pursue customers where there is no existing relationship and where the need is not yet established. Founders/owners who have no experience managing and motivating salespeople may need a management advisor in this area.
Enhancing management practices: many business leaders, in both large and small businesses, have never managed salespeople. It is helpful for these leaders to engage with a business management advisor with experience in direct sales and executive management. The goal is learning how to set goals, strategies, measurable objectives, and customer satisfaction practices, which help sales managers and salespeople have more clarity on priorities. Salespeople who know what is expected, beyond closing new business, will perform better.
Value propositions: too often we build static value propositions that express what we feel should be valuable to decision-makers and influencers. A proposition intended for use in marketing campaigns is different from what we must communicate directly to customers. A successful value proposition ignites the prospective customer’s curiosity causing them to ask to know more. Once the customer expresses desire for more information, we move from pitching to engaging. Until we get to the point of engaging with a prospective customer, we are talking to ourselves. While we may know the value our products/services offer, by getting the prospective customer to ask questions we can tune our presentations to ensure we address what is most important to that customer.
Why does management consulting, from The Five Abilities®, extend beyond sales and marketing disciplines?
Everyone is a seller: no matter our title, everyone’s job is to do what is needed to acquire new customers and retain existing ones. Even those who may never directly engage with customers, may affect sales growth with communications, directions, and service that fall short of delivering what was promised. We find sales blockers in all disciplines and most often the people creating the barriers do not know and have no such intentions. We uncover these issues and offer solutions to ensure everyone is aligned.
Perception is reality: CXO statements and behaviors positively or negatively affect the following:
