Three questions that earn you trusted advisor status

Advancing from seller to trusted advisor wins you lifelong customers resulting in years of repeat business and referrals. As an advisor you become part of the value that customers pay for. Advisors solve problems in a logical fashion that coalesces stakeholders and promotes collaboration. This...

Personal motivations for buying – found in customer history

Last weekend, my wife and I had a great time seeing Harry Connick Jr. in concert at Chateau Ste Michelle Winery – a wonderful outdoor venue. We couldn’t get side-by-side seating so we had seats one in front of the other. The couple to my...

The best sales people have the best habits

Practice helps us develop routines. Routines help us master skills and create beneficial habits. Being able to repeat those routines turns successful behaviors into habits. Where successful behavior is a habit, is where we find incredibly successful sales people....

Winning Lifelong Customers with The Five Abilities
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