Want to be successfully visible? Great salespeople do three things.

VISABILITY – Being seen in the right way, by the right people, at the right time....

Want more credibility? Do these three things.

  Businesses don’t make decisions people do, and people make business decisions for personal reasons. Personal and professional credibility is at the core of addressing the personal reasons that drive decision-makers to choose you over your competition. Do three things to earn personal and professional...

Customer Relationships: Being Dressed Down Can Dress You Up

No matter the strength of customer relationships, there will always be times when decision-makers are uncomfortable or unhappy about how things are going. Their unhappiness can be specific or just general discomfort. Sometimes, they just need to vent....

Feed homeless children by buying children’s music

This is a departure from The Five Abilities® but it’s very important to all of us. You can help homeless families have a warm holiday by buying children’s music....

Be sales-ready – Use these five checkpoints

In late January, I will be launching a book called Winning Lifelong Customers using The Five Abilities®. The book launch coincides with a demand generation push for The Five Abilities LLC. We’ll be updating our website, social media, consulting materials, and we’ll use The Five...

Treat Everyone Like A Customer

“Treat everyone like a customer because you may need their help someday and everyone wins when they want to help you.” Lew Platt, former CEO, Hewlett-Packard...

Relationship, Service and Support – Culture of Success

As I write this, the media is covering the train crash in New Jersey. The governors of New York and New Jersey spoke about the horrifying news, and they also praised civilians who worked shoulder to shoulder with first responders to serve by helping the...

Winning Lifelong Customers with The Five Abilities
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