3 Steps to Practical, Actionable, Problem Solving

Bringing people together to solve problems is what the best salespeople do well. Selling is about solving problems in ways that convince people to engage effort and resources they might not have done without your influence—including buying your product or service. Here are the three steps to practical,...

5 Fundamentals That Will Forever Shift Your Thoughts on Rejection

If you’re in sales (or in any business) you’re going to face rejection. A lot....

The CEO Magazine: 5 Habits of the Best Salespeople

Thanks to The CEO Magazine for giving me space to share what I’ve learned from the many great salespeople I’ve had the fortune to work with during my career....

5 Ways to Become More Reliable to Customers

To establish a strong connection with a customer that can lead to a long-term relationship, you must be reliable. This is something that doesn’t happen once you make the sale — but before....

4 Ways to Avoid the Wrong Customer

Is there anything such as a “wrong” customer? The short answer is yes....

Winning Lifelong Customers with The Five Abilities
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