No History – No Credibility – No Sale

In a recent post, I talked about how lack of perspective about your competition is a sure path to lost credibility. Additionally, there is a CREDABILITY problem that is less obvious and more common. ...

One Sure Path to Lost Credibility

When Microsoft first launched smartphone software in the early 2000’s, we all started using Windows-based phones. It was a proud moment for those of us who got to demonstrate and sell the phones because Windows Mobile was one of the most popular smartphone operating systems...

Relevant knowledge or superior knowledge – Which creates CREDABILITY?

Before I started my business career, I wrote music and played guitar in many bands. My goal was to become either a staff writer for a record company or a recording artist. This is truly a career where less than one percent of participants end...

The Best Networking Skills of Introverts

Search “networking” on Amazon and you’ll find over 258,000 books. Bing gets you 23 million results and Google gets a whopping 544 million hits. It’s a popular topic of books and blogs and, while some apply to computer networking, most apply to the act of...

The Best Sales Ability for Creating Repeat Business

We live in a city that is prone to power outages. It’s just east of Seattle, Washington on top of a hill with a southwestern exposure. The houses on the edge of town, referred to as “the ridge”, have no protection against the wind. Even...

Now you see it, now you don’t – fifteen minutes of VISABILITY

VISABILITY – Being seen in the right way, by the right people, at the right time...

Customers or Clients – Who do we sell to?

I recently met with a legal practice that is considering the use of The Five Abilities® to broaden their client-base. We sat in their client conference room which was decorated with dark cherry wood walls, oil paintings, a long mahogany conference table, logo imprinted drink...

Winning Lifelong Customers with The Five Abilities
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