Treat Everyone Like A Customer
“Treat everyone like a customer because you may need their help someday and everyone wins when they want to help you.” Lew Platt, former CEO, Hewlett-Packard...
“Treat everyone like a customer because you may need their help someday and everyone wins when they want to help you.” Lew Platt, former CEO, Hewlett-Packard...
As I write this, the media is covering the train crash in New Jersey. The governors of New York and New Jersey spoke about the horrifying news, and they also praised civilians who worked shoulder to shoulder with first responders to serve by helping the...
Walk into any established enterprise or entrepreneurial venture and you’ll feel the energy focused on getting ready to sell. Often less apparent is the most important part of sales readiness—getting ready to win....
The Five Abilities® makes the list of Top 50 must-read blogs on Consultative Selling for the third consecutive year....
There are many jobs posted for business development managers but when you read the job description it’s clear that the employer intends to hire salespeople. We see titles like Life Advisor, Personal Banker, and Global Accounts Manager, but the job descriptions call out objectives for...
I enjoy working with startups and small businesses. Their necessary focus on immediate action and results makes it rewarding. Interestingly, I often discover the companies with growth challenges, have nobody who is their proud seller. Why is that?...
Companies don’t make decisions–people do, and people make business decisions for personal reasons. Too often, salespeople, sales managers, and marketing managers, forget this simple reality making things more difficult than necessary. Sales productivity diminishes because too much time is devoted to simple, non-critical and non-personal...
